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Samia Kirmani Comments on Workplace Training for Employees Dealing with Hostile Customers

Samia Kirmani Comments on Workplace Training for Employees Dealing with Hostile Customers

Samia Kirmani comments on workplace policies instructing employees on how to respond when confronted by an intolerant customer in "Bigoted customers make life hell for minority workers, but here's how to fight back," published by USA Today.

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Samia M. Kirmani

Samia M. Kirmani

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